Sam Altman Apologizes for ChatGPT Outage, Promises to Improve Reliability

OpenAI CEO Sam Altman issued an apology on social media after ChatGPT, the company’s popular AI chatbot, went down for 30 minutes today.

By Honey sharma 12:20 PM Nov 09, 2024 IST

OpenAI CEO Sam Altman issued an apology on social media after ChatGPT, the company’s popular AI chatbot, went down for 30 minutes today. The outage affected over 19,000 users, according to the website Downdetector, which tracks service disruptions. In his post on X (formerly known as Twitter), Altman acknowledged the issue and said that while OpenAI has made significant improvements in the reliability of its services, there is still more work to be done. He explained, “ChatGPT went down for 30 minutes today 🙁 We are much, much better at reliability than we used to be, but clearly, more work in front of us.”

Altman also pointed out that ChatGPT is now the 8th biggest website in the world, according to SimilarWeb, highlighting the rapid growth the platform has experienced. “We’ve had a lot of work to do these past two years!” he added.
The CEO concluded his message by apologizing for the inconvenience and assuring users that the team was already back at work to fix the issue.

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SUMMARY

OpenAI CEO Sam Altman apologized on X (formerly Twitter) after ChatGPT experienced a 30-minute outage that affected over 19,000 users. He acknowledged the issue and stated that while OpenAI had made significant improvements in the reliability of its services, there was still more work to be done. Altman highlighted ChatGPT's rapid growth, noting that it is now the 8th biggest website in the world. He apologized for the inconvenience and assured users that the team was already working to fix the problem.

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