Are you not benefiting from the GST rate cut? You can complain on this number

Are You Not Benefiting From The GST Rate Cut:  Two days have passed since the GST rate cut was implemented. Many companies have adjusted the prices of their products and services to reflect the new rate cut, meaning they have reduced their prices. If consumers are still not benefiting from this new rate cut, the government has made arrangements for that. The government has issued a toll-free number and a WhatsApp number where you can lodge your complaint. After this, your problem will be resolved and you will start receiving the benefits of the GST rate cut as soon as possible. Let us also tell you which toll-free numbers have been issued by the government.

Complaints have begun pouring in on social media. The government has issued a toll-free number and a WhatsApp number where consumers can register their complaints.

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Government Issued Complaint Numbers

On Tuesday, the government announced that if consumers are not receiving the benefits of the GST rate reduction, they can register their complaints on the toll-free number 1915 or through WhatsApp number 8800001915. The Central Board of Indirect Taxes and Customs (CBIC) stated in its frequently asked questions (FAQs) that aggrieved customers can call the National Consumer Helpline (NCH) toll-free number 1915 or WhatsApp 8800001915. The CBIC said that complaints/questions can also be lodged on the Integrated Grievance Redressal System (INGRAM) portal.

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Complaints are pouring in on social media

As part of comprehensive reforms to the Goods and Services Tax (GST), it has been decided to reduce the tax rates from four to two. The tax rates are now 5% and 18%. As a result of GST reforms, the prices of 99% of daily-use items have decreased. The government is monitoring pricing, and various companies have voluntarily stated that they are passing on the benefits of GST reductions by reducing prices. However, complaints have emerged on social media that some companies are not passing on the benefits of GST rate reductions.

Government Announced GST Reforms

GST rate cuts came into effect on September 22nd, the first day of Navratri. On September 3rd, after the GST Council meeting, Finance Minister and GST Council Chairperson Nirmala Sitharaman announced GST reforms, eliminating the 12% and 28% slabs and maintaining only two. The Finance Minister also announced that there would now be only two slabs: 5% and 18%, along with a special 40% slab, which would include luxury products and sin products. The government also removed all cess and other extra charges.