'Over 1000 flights cancelled today', Indigo CEO promises restoration by Dec 15
Indigo is continuously struggling with a shortage of crew members, due to which more than 1000 flights have been cancelled at several airports including Delhi, Bengaluru, Pune, and Hyderabad. The central government has given partial relief to airlines, especially Indigo, from the new Flight Duty Time Limitation (FDTL) rules. The government has immediately withdrawn its order which mandated a continuous 48-hour weekly rest for pilots and other crew members every week.
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CEO's first statement on Indigo crisis
The operational crisis of India's budget airline, Indigo, continues. Indigo is facing major difficulties in implementing the new Flight Duty Time Limitation (FDTL) rules for pilots. Meanwhile, more than 1000 Indigo flights have been cancelled today, on which the company's CEO has issued his first statement.
In a video message released on Friday, Indigo CEO Pieter Elbers said that the airline has been facing operational difficulties for the past few days. The company's operations were most affected on December 5th. More than 1000 flights have been cancelled today.
When the situation will improve
He said, "I want to share with you that for the past few days we have been facing serious operational difficulties. Due to this, the crisis is deepening. Today, December 5th, has been the most affected day so far. Today we have cancelled more than 1000 flights. That is more than half of our total daily flights."
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Indigo is continuously struggling with a shortage of crew members
He said that those whose flights have been cancelled should please not come to the airport. The maximum number of flights have been cancelled today because the entire Indigo system is being rebooted. The situation in Indigo's operations will be fully restored between December 10th and 15th. We regret the inconvenience caused. Passengers are requested to keep track of the latest updates on their flights.
Summary
The CEO emphasized that IndiGo has faced significant operational challenges over the past few days, but the company is taking every possible step to restore normalcy. He apologized for the inconvenience caused to passengers, saying, "On behalf of all my colleagues at IndiGo, I sincerely apologize to all the passengers who have experienced significant inconvenience due to delays or flight cancellations."
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